IT Onsite Support Specialist

IT Onsite Support, Poznań

Role overview

Provide proactive and reactive end user on site IT support services. Specifically responsible for securing that all IT infrastructure and IT equipment is handled in the way expected by group IT and the procedures around it. Large focus on knowledge transfer of Office 365 functionality into the business end users. Local IT team are part of group Integrated IT structure.

What you’ll be doing

• Support 500 users in Poznań and remote employees.
• Providing basic training for users with focus on new employees: connecting to network, install printer, use Carlsberg IT tools, setting up the email, booking meeting rooms, showing them basic tools and applications. Assist users on daily basis.
• Setting up and maintain meeting rooms and other audio-visual equipment (projectors, speakers, screens, etc.) .
• Assist users with Microsoft O365 issues.
• Support local applications.
• Maintain local data room.

What we’re looking for

We are looking for candidates who:

• Have preferably 2+ years of experience as IT specialist Onsite Support
• Have knowledge of IT Infrastructure and Service Operations practices
• Are Advanced Office 365 Users
• Communicate in English in spoken and written (B2)
• Have high sense of urgency and are oriented on results
• Have high level of analytical skills
• Present full commitment and personal ownership of tasks

What you can expect

We’re asking for a lot, but you’ll be well-rewarded with:

• Flexible working hours
• Working in a hybrid mode
• Private health care, accident insurance and MyBenefit system at your own disposal
• Annual bonus, Holiday benefit and Christmas bonus every year
• Internal trainings
• Periodical beer allowance & 0% beer available at the office
• Co-financed lunch
• Well-being platform
• Social events such as e.g. Thursday Bars in the office
• Employee Referral Program
• Bike parking space and showers with changing rooms
• Modern-ergonomic office space with chillout zone
• Exciting growth and development opportunities within the organization
• Working in a passionate, international environment.

We read applications continuously and vacancies may be filled anytime. We look forward to receiving your application.

Carlsberg Group: Brewing for a better today and tomorrow

For us success has always been in the diverse mix of our people, our beers and our brands. At Carlsberg, we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. Carlsberg aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.