IT On-site Support Intern

IT On-site Support Intern, Poznań

Role overview

Join the local IT Onsite team and play a hands-on role in supporting business users with their day-to-day IT needs. You will provide both proactive and reactive on-site support, working closely with end users and helping them get the most out of Office 365 through practical guidance and knowledge sharing. The position is part of the Group Integrated IT structure, offering collaboration within a broader, well-organized IT environment.

What you’ll be doing

• Supporting 500 users in Poznań onsite and remotely working from home.
• Providing basic training for users with a focus on new employees: connecting to the network, installing the printer, using Carlsberg IT tools, setting up the email, booking meeting rooms, and showing them basic tools and applications. Assist users on a daily basis.
• Assisting users with Microsoft O365 issues.
• Supporting local applications.

What we’re looking for

We are looking for candidates who:

• Have interest in IT Infrastructure and Service Operations practices
• Enjoy an international environment
• Have proficiency in MS Office
• Speak English communicatively
• Have a teamwork approach
• Are available for at least 20 hrs per week
• Are willing to work from the office (onsite work)

What you can expect

• 6 months of paid internship with a chance of extension
• Flexible working hours
• Working in a hybrid mode
• English as a main internal communication language
• Possibility to gain business knowledge and practical skills in international, diverse teams
• Amazing events, e.g. after work beer events
• Access to learning platform

We read applications continuously, and vacancies may be filled anytime. We look forward to receiving your application.

Carlsberg Group: Brewing for a better today and tomorrow

For us success has always been in the diverse mix of our people, our beers and our brands. At Carlsberg, we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. Carlsberg aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.